A Problem That Matters
6 million people in the UK suffer from mental health illness at any one time. 1 in 4 of us in our lifetime will experience it. Creating untold misery for individuals, their families, communities and society at large. The challenge was (and is) that not enough people can access NHS services. Whilst the ones that do, often find themselves becoming dependent on the service and unable to move on. We were interested in how we could use networked tools, personal data and user-centred design to break this cycle of dependency.
A Little-Big Idea
We felt there were three problems to solve. To help patients connect in real-time with professionals. To focus on wellness instead of illness. And to create telecare products that people really wanted in their homes - preferably without screens. This was our first concept. A 'connected mirror'. Every morning, the user would choose from a list of mood statements at the bottom of the device, press the send button, and it would immediately share their mood update with everyone in their network, via email, sms, twitter or any other platform. Like magic.